AI is changing more than the way we work. It's changing who, and what, can access information and act on behalf of your organisation.
Alongside employees, organisations are introducing AI assistants, autonomous agents and other non-human identities across Microsoft 365. These identities can access information, carry out tasks, and interact with business systems, often without direct human involvement.
While most identity strategies were designed around people, AI agents change the equation. As agentic AI adoption gathers pace, identity and access management (IAM) becomes the foundation for governing what those agents can access, what they're allowed to do, and how their actions are monitored. Without those foundations, innovation can quickly outpace oversight.
To help you prepare for this shift, CWSI and Microsoft are teaming up on 10 September at 10:00 AM (BST) for a practical webinar exploring what effective identity governance looks like in the age of AI agents. We'll examine the role of non-human identities, explain why AI agents require a different approach to governance, and share practical guidance on building the identity controls needed to support AI with confidence.
This session is grounded in real-world experience rather than theory. We'll explore the common mistakes organisations make, discuss what good governance looks like, and share practical approaches for governing AI agents at scale.
The aim is simple: to help you build the right foundations now, so you can adopt AI agents with the visibility, control, and governance they require.
In this session you'll learn:
Places are limited to keep the session practical and interactive, so register early.
Date: September 10 | 10 AM – 11 AM (BST)
Language: English
Target Audience: (Senior) IT and security professionals
Steven is Secure Identity Practice Lead at CWSI, where he helps organisations take a practical approach to identity and access management. Working alongside clients, he shapes identity strategies that balance strong security with straightforward access for users.
With more than 20 years' experience across the IT and telecommunications industry, Steven brings a practical understanding of both the technical detail and the challenges organisations face day to day. Before joining CWSI, he spent 15 years with a global mobile carrier in technical and consultancy roles, supporting organisations of all sizes with mobile device management and modern workplace solutions across a wide range of industries.
Steven's experience spans secure identity, endpoint management and modern workplace technologies, including Microsoft Entra ID, Microsoft Intune, VMware Workspace ONE, Ivanti Neurons and IBM MaaS360. This breadth of expertise helps organisations build joined-up security, where identities, devices and access work together to reduce risk and support the business as it evolves.
Karim Fayad is a Senior Digital Solutions Engineer at Microsoft, specialising in security and compliance across the Microsoft 365 ecosystem. He works closely with enterprise customers and partners to design and deliver secure, scalable solutions spanning identity, data protection, and threat resilience. Karim is known for simplifying complex technical concepts and driving impactful engagements through workshops, events, and customer conversations across the UK & Ireland region.